1. Company information
In the Mood for Tea is a trademark owned by J & J Almberg HB (corporate identity number 969711-8892), Geijersvägen 15, 11244 Stockholm. Information & images on the website are owned by the company and may not be copied without permission.
Our address is In the Mood for Tea, Norrtullsgatan 9, 11329 Stockholm.
Each item is stated including VAT in Swedish kronor. In the shopping cart you see the total price including all fees such as VAT, shipping and payments
Payment is made through the selected payment method at the checkout. The payment method is provided by Svea ekonomi.
3.2 Card payment
Card payments are accepted by Visa, MasterCard and Maestro. Debit for your debit card takes place immediately
4. Shipping & Shipping Methods
In Sweden, shipping costs are SEK 29 regardless of weight. For shipments outside Sweden, the price is calculated by weight, and you can see what the shipping will be before you choose to pay.
Orders are normally shipped within 1-3 days. Delivery takes place directly to the address you have specified at the time of ordering
4.3 Damaged goods and complaints
When receiving your goods, it is important that you check that the goods are not damaged or faulty. Should the product be defective or damaged, contact us as soon as possible via e-mail to the address email@example.com and you will receive further instructions. You have a 3-year right of complaint according to Swedish law.
5. Right of withdrawal and open purchase
As a customer, you have the right to cancel your purchase within 14 days after you have received the product. The right of withdrawal can only be exercised if the product can be returned in original packaging and is in substantially unchanged condition. You have the right to open the package and try the product, but it must not be used beyond this. When exercising the right of withdrawal / open purchase, the customer is responsible for return shipping.
6. Obligation to repay
If you exercise your right of withdrawal, we will refund the full amount of the item as soon as possible or no later than 30 days from the day we received the item. You must pay the return cost yourself when the item is returned. We pay the return cost for sending back so-called replacement goods.
See also the Swedish Consumer Agency or the Distance Trading Act.
7. Privacy, security & personal information
In connection with your order, you agree that In the Mood for Tea stores and uses your information. We do this to be able to fulfill our obligations to you. We also document all communication that we have with you via e-mail, this to provide the service that you expect from us. In the Mood for Tea will not disclose your personal information to third parties. According to the Personal Data Act, you have the right, once a year, to receive part of the information we have registered about you. We reserve the right to use your emails for conditional marketing and newsletters
8. Contact & Customer Service
Contact information for us can be found HERE
10.1 Force Majeure
Force majeure such as war, extensive labor dispute, blockade, fire, environmental disaster, serious spread of infection or other extent beyond the control of a party and which prevent a party from fulfilling its obligations and release a party from it. Such exemption applies provided that the activity cannot be conducted under these conditions either. The other party shall be notified immediately of any circumstances that may apply to this provision
10.2 Change of contract terms
After the customer has completed a purchase, the Sales Company does not have the right to change the terms of the current purchase unless otherwise agreed.
If the customer has complaints, these can be made via our contact methods that you find HERE
10.4 Disputes & Laws
Swedish law shall apply to all purchases in accordance with these terms and conditions. Disputes regarding purchases in accordance with these terms and conditions shall be tried exclusively by a Swedish general court